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Reviews & reputation

A good reputation brings bookings

More Google reviews, and a professional reply to every review in seconds.

The problem

Happy guests rarely leave reviews, and an unanswered negative review sits in front of every new visitor.

How Tourfecto solves it

Tourfecto asks guests for a review after their trip, pulls in your Google reviews and drafts a reply in your voice - approve it or let it post automatically.

What you can do

Review requests

WhatsApp or email to the guest with a direct review link.

AI replies

A tailored reply to each review in your brand’s tone, handling negative reviews calmly.

Your own reply rules

For example: 5-star reviews reply automatically, negative ones wait for you.

Reputation insights

What guests praise, what they complain about, and how your rating moves over time.

How it works

1

Connect your Google Business Profile

2

Turn on post-trip review requests

3

Review suggested replies or make them automatic

Questions about this feature

Does it support TripAdvisor?

Google is fully supported. TripAdvisor review sync is available once a TripAdvisor key is configured.

More features

Ready to run things smoother?

Start free in minutes, or book a demo and we’ll walk you through it with your own business.